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Automate issue escalation to partners and vendors. How do you escalate an issue to the vendor today? Does this look familiar? The problem. Hubcase automates B2B collaboration and escalation of support cases among partners. The video uses a Salesforce user as an example, but it works the same way for other supported platforms. Do we need it? Have you ever tracked a B2B collaboration metrics on support cases? If customer satisfaction, efficiency.
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